I thought the study Wikipedia Vs. Britannica yielded very interesting results. I wonder if five years later and with the amazing growth of Wikipedia how a study like this would go. I'd also love to see if the inaccuracies change between different disciplines.
This does not necessarily have to do with the book but it was my first experience with Wikipedia. Before this experience, and then reading this chapter, I always though Wikipedia was never patrolled. I thought anyone could add whatever they wanted whenever they wanted. Over the summer I worked at a PR firm and one of my tasks for the day was to create a Wikipedia page for one of our clients. I did so but got an email shortly after telling me it had been taken down because it was too subjective and glorified the company. They basically told me it was an editorial column. This struggle happened a few more times until I cut out most of my information and stuck completely to the facts. This was eye-opening for me because it showed that there is a filter on the material going onto the site.
Thanks for sharing that anecdote, it's an excellent example of how Wikipedia mixes some gatekeeping in with its crowdsourcing. And what is particularly good about its transparency is that it is much harder to lose sight of the fact that the entries are written by human beings, not some authority on high.
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